Can I get a refund for unused credits on RouteRanger?
We understand that circumstances may change, and you may have concerns about unused credits. While we strive to provide the best possible experience for our users, we want to inform you that credits purchased on RouteRanger cannot be returned or refunded directly by us.
As part of our credit model, RouteRanger operates within the payment infrastructure of trusted platforms like the Apple App Store and Android Play Store. They manage the payment transactions on our behalf, including the purchase of credits. Therefore, any refund requests would need to be handled through the respective platforms.
If you believe you have a valid reason for seeking a refund for your unused credits, we recommend reaching out to the support channels provided by Apple App Store or Android Play. They have dedicated support teams to handle refund requests and can guide you through their refund policies and procedures.
Apple, please check this link for refunds.
Google, please check this link for refunds.